| Customization: | Available |
|---|---|
| After-sales Service: | 24 Hours/Week Support |
| Warranty: | 365 Days |
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Famous brand 2kw Hot Sales High Quality Pipes Tube Fiber 3D
Double Chuck Automatic Laser Cutting Machine
Hejian Zhonghao Equipment Machinery Co.,Ltd. It is established in 2010, owns more than 500 square meters of researching and office space, more than 2000 square meters factory.All machines , passed the European Union CE authentication, American certificate and are certified to ISO 9001. Products are sold to USA,Canada, Australia, Europe, South east Asia,Africa etc,more than 150 countries and areas,and supply OEM service for more than 30 manufactures.
1.One year quality guaranty, the machine with main parts(excluding the consumables)shall be changed free of charge when if any problem during the warranty period.
2.Lifetime maintenance free of charge.
3.Free training course at our plant.
4.24 hours on line service each day, free technical support.
5.Machine has been adjusted before delivery. Our company's after-sales service team is a professional, efficient, responsible, all-round protection of customer rights and interests.
The team members have gone through strict technical training, in the laser tube cutting machine mechanical structure, electrical system, optical components, etc. have profound professional knowledge, can accurately diagnose all kinds of complex faults. When the customer equipment problems, just a phone call, the after-sales service team will respond quickly, within 1 hour to give a preliminary solution, within 24 hours to arrange for professional personnel to the scene (except for special remote areas).
In the maintenance process, the team is supported by exquisite technology and rich experience, and prioritizes the use of original high-quality parts to ensure the performance and stability of the equipment. After the repair is completed, the equipment will be fully tested and debugged, and a detailed maintenance report will be provided to the customer. In addition, the after-sales service team also provides value-added services such as regular return visits and equipment maintenance guidance, conducts free inspections of the customer's equipment on a regular basis, and provides personalized maintenance recommendations for different working conditions, helping customers extend the service life of their equipment and reduce the cost of use.
| 1.Q:Are you a manufacturer or trading company? | A:Yes,we are a manufacturer.We are focusing on metal pipe/tube processing machines production. |
| 2.Q:Do you have CE document and other documents for customs clearance? | A:Yes,we have CE,Provide you with a one-stop service.At first we will show you and after shipment we will give you CE/Packing list/Commercial Invoice/Sales contract for customs clearance. |
| 3.Q:If we are interested in your machine,how do we choose? | A:You have to inform us following details: -Pipes Outdiameter Range -Wall thickness range -The pipe material -Cutting Length /Cutting Shape -Pipe Original Length -Production Volume -Other requirements |
| 4.Q:How about your service? | A: Before Sales Service: 1.We will help our customer confirm the right model according to the offered pipe information. 2.Welcome to visit our factory to see our machine and our workshop before you place an order. After Sales Service: 1.We provide manual book,detailed machine installation,commissioning video for help you correctly operate machine. 2.We provide free installation,commissioning and training at our factory.If you need engineer go to your factory for machine installation,air tickets,food,hotel,local transportation should be at your account. 3.Any problemss on machine,we will reply you by email/tel or other online contact within 24 hours. |
| 5.Q:Do you have any other machine style? | A:Yes,please check the following machine style,if you have any questions,you can contact us any time,24*7,we always here. |
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